Shipping policy

Shipping Policy

Thank you for shopping with us.

Order Processing
Orders are typically processed within 1–3 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times
Delivery times vary depending on the shipping method selected at checkout. Estimated delivery times will be displayed during the checkout process where available.

Please note that shipping time estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, or peak holiday periods.

Shipping Locations
We currently ship only within New York State. We do not offer shipping to other U.S. states or internationally at this time. If your shipping address is outside New York State, we are unable to fulfill your order — please check back in the future as we expand our shipping coverage.

Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information (where applicable).

Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or lost shipments resulting from incorrect or incomplete address information provided by the customer.

Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Contact
If you have any questions regarding shipping, please contact us using the contact information provided on our Contact page.